Akanishta Kadampa Buddhist Centre (“KBC Cheltenham”) is committed to protecting the privacy and security of individuals who visit, (the “Site”), our Centre in Cheltenham or contact us by email and phone. The purpose of this privacy policy is to inform you about what information may be collected from you when visiting, how such information will be used by KBC Cheltenham and/or other persons or entities, with whom such information may be shared, your choices regarding the collection, use and distribution of such information, your ability to edit, update, correct or delete such information and the security procedures that we have implemented to protect your privacy.

What Information we hold about you

The information we hold about you includes:

● Your name
● Contact details – e.g. address, phone number/s, email address where provided by you
● Classes and Events you have booked for and attended

We only obtain data from you for which you have given consent and do not use implicit data or data collected from third parties.

We will never sell or rent your information to third parties and will never share your Information with third parties for marketing purposes.

This includes technical information, such as IP address, browser type and version, time zone setting, operating system and platform, URL clickstream to, through and from our site (including date & time), pages you viewed or searched for and page interaction information. This data is collected by Google Analytics and Facebook Pixel.

How long we keep your information

Your information will be retained for a period of 6 years plus the current year, for statutory record keeping purposes. After this time, unless we have a legal obligation to retain it for longer, your personal information will be deleted or, where data is required for statistical purposes, anonymised.

Your information used for marketing purposes will be kept until you notify us that you no longer wish to receive this information.

How we use your Information

We only collect the information we need to administer our business, provide customer service, communicate services that may be of interest to you and fulfil your requirements.

We may also collect non-personally identifiable information from you when you visit the Site (e.g., your IP address, browser type, domain name, etc.). This information is collected and analysed in the aggregate in order to improve the function and content of the Site.

We use the information that is collected about you for a variety of internal purposes, such as confirming and fulfilling your requests, adding you to our email subscription list, analysing trends and statistics, enhancing the operation of the Site, serving content and sending informational and promotional materials about KBC Cheltenham because it is in our legitimate interest to do so.

We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to us or to others. We may also disclose your information when we believe the law requires it.

We do not share your information with third parties.

We use a third party provider, Paypal to process online payments and their privacy notice can be viewed here Paypal’s GB Privacy Policy

We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. This means that based on your activity on our Site, you may see adverts for our events on social media. See Facebook Privacy Policy

How we store and manage your Information

We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure.
All information relevant to KBC Cheltenham, its customers, students and volunteers are stored and managed in the following way:

  • All electronic devices have passwords or passcodes that are changed every 6months.
  • All KBC Cheltenham email accounts are fully secure and passwords are changed every 6 months.
  • We log off or lock all of our electronic devices when away from them (iPhone,iPad,laptop).
  • We keep all confidential paper in a secure file when at the workplace.
  • We prevent virus attacks by taking care when opening emails and attachments orvisiting new websites.
  • We keep back-ups of all your information and our external hard-drives are updated every 3 months.
  • All discarded paperwork is destroyed using a shredder.
  • Because security is as important to us as it is to you, we will monitor and adopt, as appropriate, new technological developments designed to aid in ensuring the accuracy and security of your personal information.

You can ask to see the information we hold about you

If you want to see a copy of the data we hold and use about you, then please contact the Admin Director:

  • Email:
  • Write to: Akanishta Kadampa Buddhist Centre, 59 Whaddon Road, Cheltenham, GL52 5NE

You have the right to request we erase any data we hold about you

You have a choice about whether or not you wish to receive information from KBC Cheltenham. If you do not want to receive direct marketing communications from us then you can select ‘unsubscribe’ from our emails.

Access to and amending your personal information

You may ask us to correct or remove information that we hold on you. Please contact us using the details above. We have up to 30 days to process your amendment.

What you can do

If you are not satisfied with how we have dealt with your query, you may raise a complaint with the Information Commissioner’s Office

Changes to this privacy notice

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This privacy notice was last updated on 7th March 2019.

Third-Party Links on the Site

The Site may contain links to websites operated and maintained by third parties over which we have absolutely no control. Any information you provide to third party websites will be governed under the terms of each websites’ privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third party websites. We have no responsibility or liability whatsoever for the content, actions or policies of third party websites. The inclusion of third party websites on our Site in no way constitutes an endorsement of such websites’ content, actions or policies.

What happens if you opt out?

KBC Cheltenham uses email and telephone to contact our customers. If you ‘opt out’ of us storing your details, please be aware that we be unable to provide our services to you.

Protection of Children

The Site is a general audience website that is not specifically designed or targeted at children. We do not knowingly collect, use or disseminate any personally identifiableinformation from children under the age of 16. If, however, we become aware that personally identifiable information regarding a child under the age of 16 has been collected at the Site, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records.

Upon request by a parent or guardian, KBC Cheltenham will provide a description of the specific types of personal information collected from a child who is under the age of 16.


Cookies are small pieces of information that are stored on computer hard drives. We may use cookies to recognize you when you return to the Site in order to provide you with a better user experience. Our cookies do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies,please note that you may not be able to take full advantage of the features and functions of the Site.
For more information about Cookies you can visit

(Updated 7th March 2019)